Product Support

From here, you can find more information about our products, such as our user forums and FAQs, how-to videos, PDF documentation, our authorized dealers, and how to contact us (via email, social media, or telephone) for additional technical support.

Do you have questions you would like answered about a new Backwoods Smoker?   Do you have a problem or an issue that you need advice on dealing with your Backwoods unit?   The first place we would recommend going to find and answer to your questions is our User Forum.   Our user forum is one of the best in the BBQ cooking world.

If you have a question that you need answered and cannot find your solution here or in the forums, the best way to get it answered is to contact us my sending us an email (see the CONTACT US section below).

Click on any of these sections to view their contents.