From here, you can find more information about our products, such as our user forums and FAQs, how-to videos, PDF documentation, our authorized dealers, and how to contact us (via email, social media, or telephone) for additional technical support.
Do you have questions you would like answered about a new Backwoods Smoker? Do you have a problem or an issue that you need advice on dealing with your Backwoods unit? The first place we would recommend going to find and answer to your questions is our User Forum. Our user forum is one of the best in the BBQ cooking world.
If you have a question that you need answered and cannot find your solution here or in the forums, the best way to get it answered is to contact us my sending us an email (see the CONTACT US section below).
Click on any of these sections to view their contents.
8245 Dixie Shreveport Rd
Shreveport LA 71107
call Feel free to call our office at (318) 220-0380
print Our FAX number is (318) 220-9022
We will take the time to answer your questions about the Backwoods line of products. If we are not available to answer your call, feel free to leave us a message, and we will get back with you as soon as we can! NOTE: Our office is closed on Saturdays and Sundays.
We provide some quick-access information that will describe to first-time users how to season their smokers (which is a very important first step) and how to start the smokers properly.
We have several seasoned BBQ veterans and Backwoods dealers who are very active on our message boards that can answer nearly any questions you can throw at them. Our message board is chock full of recipes, advice, friendly banter and Backwoods team information on where they will be cooking next.
If you are looking to buy a used Backwoods cooker, the forums are also the place to look as there is a whole section devoted to people who are looking to buy/sell used Backwoods equipment.
NOTE: The forums are best viewed on computers or tablets, not on small devices (like smartphones).
(To return back here, click on our company logo on the forum's header)